1. DATA CONTROLLER

Identity: Active I.T Europa S.L. with CIF B75616508 (hereinafter, “the Controller”).

Address: Plaza Universitat, 3 - p. 6, 08007, Barcelona.

Contact email: protecciondedatos@activeit.com

2. PURPOSE OF DATA PROCESSING

We inform you that the data you provide will be processed for the following purposes:

• Managing requests for information or inquiries received through the form, responding to your requests with the utmost diligence.
• Maintaining appropriate communication, keeping you informed about the status of your request or the provision of the service, unless you revoke your consent.

In addition, in accordance with GDPR provisions, a record of processing activities is maintained, specifying, according to their purposes, the processing activities carried out and the other circumstances established in the GDPR.

Personal information may not be used for purposes other than those related to the contracted services or acquired products. No automated decisions will be made based on such profiling.

3. LEGAL BASIS FOR DATA PROCESSING

The legal basis for processing your data is based on:

• The consent granted by the User by accepting this Policy and checking the corresponding box.
• Legitimate interest in handling requests or inquiries submitted through the different contact channels.
• The User has provided their personal data within the framework of a contractual or pre-contractual relationship for the purpose of handling their request and/or inquiry, and therefore processing is necessary to maintain said relationship.
• Applicable legal obligations to the Controller that require the processing of personal data in accordance with the services provided or those related to tax matters.

The User may revoke their consent to the processing of their personal data at any time. Withdrawal of consent will not in any case condition the provision of the service and/or the execution of contracts with the Controller.

4. PERSONAL DATA PROCESSED AND SOURCE

The personal data we process are identifying in nature and have been provided by the User through the completion of the contact form, the sending of emails, or the use of the features offered on the website.

Use of the contact sections, forms, and/or features offered on the Portal is voluntary. However, completion of certain fields of the form or provision of data through other functionalities is necessary to properly address and manage your request. Refusal by the User to provide the required information will prevent the Controller from handling it properly.

The User guarantees that the data they provide are true, accurate, and complete. Data will be canceled, deleted, or blocked when they are inaccurate, incomplete, or no longer necessary or relevant for their purpose in accordance with current legislation. If the personal data provided belong to a third party, the User guarantees that they have informed the third party of this Privacy Policy and obtained their authorization to provide their data for the purposes indicated above. The User also guarantees that the data provided are accurate and up to date, being responsible for any damage or harm, direct or indirect, that may result from failure to comply with this obligation. The User commits to ensuring the accuracy and correctness of the data they provide and to keeping them duly updated.

5. PROTECTION OF MINORS’ DATA

According to the GDPR and LOPDGDD, only individuals over the age of 14 may lawfully give consent for the processing of their personal data. Only those over the age of 14 may provide personal data on this website. In the case of minors under 14, parental or guardian consent will be mandatory in order to process their personal data.

6. RETENTION PERIODS FOR PERSONAL DATA

The personal data provided by the User will be retained as long as they remain registered in the service, while the business relationship is maintained, while the User does not request its deletion, or for the legally established period. They may also be retained when necessary to comply with a legal obligation or for the formulation, exercise, and defense of claims.

If the User withdraws their consent or exercises their rights of opposition or deletion, their data will be blocked and kept available to the Judicial Administration during the legally established periods to address any liabilities arising from the processing of personal data. Under no circumstances will this condition the provision of the service and/or the execution of contracts with the Controller.

7. CONFIDENTIALITY AND SECURITY OF PERSONAL DATA

The Controller undertakes to adopt the necessary technical and organizational measures, according to the appropriate level of security for the risk of the collected data, to guarantee the security of personal data and prevent accidental or unlawful destruction, loss, or alteration of transmitted, stored, or otherwise processed data, or unauthorized disclosure of or access to such data.

Personal data will be treated as confidential by the Controller, who undertakes to inform and guarantee, through legal or contractual obligations, that such confidentiality is respected by its employees, associates, and any person to whom the information is made accessible.

8. TRANSFERS AND RECIPIENTS OF PERSONAL DATA

Your personal data will be disclosed in cases legally required, for example, to Public Administrations for compliance with obligations directly enforceable on the Controller, or when necessary to fulfill the purposes of processing indicated above or to provide strictly necessary services for the development of the activity.

9. USER RIGHTS

What are your rights when you provide us with your data?

The User has the right to obtain confirmation as to whether or not we are processing personal data concerning them. The User has the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request their erasure when, among other reasons, the data are no longer necessary for the purposes for which they were collected. In certain circumstances, the User may request the restriction of the processing of their data, in which case we will only retain them for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, the User may object to the processing of their data, in which case the data controller will cease processing them, except for compelling legitimate reasons, or the exercise or defense of possible claims. In cases where it is legally applicable, they will have the right to data portability, which means they have the right to receive the personal data concerning them that we are processing and to store them on their own device.

The User may exercise, before the Controller, the rights of access, rectification, objection, erasure, restriction of processing, portability, and objection to being subject to automated individual decisions, where applicable, by written communication accompanied by a copy of their ID card to verify their identity, with the reference “GDPR Rights” sent to the address Plaza Universitat, 3 - p. 6, 08007, Barcelona, or to the email address: protecciondedatos@activeit.com

Likewise, we inform you that you may submit any type of complaint regarding personal data protection to the Spanish Data Protection Agency www.agpd.es, the Supervisory Authority of Spain.